Need help? Contact Racketa Support

Racketa helps clubs and players run tournaments, track matches, and follow rankings. If something isn’t working—or you have a question—we’re here.

Contact Racketa support

We usually reply within 24–48 business hours (Philippine Time).

Account, privacy, and deletion

Delete your Racketa account

You can request account deletion from the Racketa app in your account settings. Deletion is processed according to our Privacy Policy. If you can’t access the app, email us from the address associated with your account and we’ll help verify your request.

Read our Privacy Policy

Privacy & data rights

How we handle your data, including deletion and support requests.

Terms & platform rules

Account responsibilities and using Racketa’s services.

Data & deletion details

What we remove and timelines—see our Privacy Policy.

Legal

Terms and Conditions

Service rules, responsibilities, and how to get help if something goes wrong.

How we collect and use data—including account deletion and support-related requests.

Support hours: Monday–Friday, 9:00 AM–6:00 PM (PHT). Typical email response time: 24–48 business hours.